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Customer Experience Strategist

Hello,
a bit about me...
I am an innovative marketing professional who loves using data science, imagination and technology to turn mediocre moments into impactful, memorable experiences that attract, engage and delight customers.
And here is a slight twist - I am also a certified Kaizen Facilitator (similar to LEAN & Six Sigma). I completely nerd out on creating operational efficiencies with streamlined, repeatable processes.
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